FAQ

• How long does shipping take?   

 Delivery typically takes 7–12 business days depending on your location.

• Do you ship from US?

We work with international fulfillment partners to ensure fast and reliable delivery to  customers across the United States.

All orders include tracking and are delivered directly to your door.

• What if my product arrives damaged?

If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue.

We’ll send you a replacement or issue a full refund — at no additional cost to you.

• How do returns work?

We offer a 30-Day Money-Back Guarantee.

If you’re not completely satisfied, contact us within 30 days of receiving your order.

Once approved, you’ll receive return instructions.

Refunds are processed within 5–10 business days after we receive the item.

• Do I need to pay return shipping?

Return shipping is free for defective or incorrect items.

For other returns, a small return shipping fee may apply.

• Is there a warranty?

Yes. All our headphones come with a 1-Year Limited Warranty covering manufacturing defects.

• Can I track my order?

Yes. Once your order ships, you’ll receive a tracking link via email so you can monitor delivery in real time.

• What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and other secure payment options.